Typical situation
Instructions, forms and contacts are scattered. New staff depend on asking around, and nobody knows which version is current.
Solution
- Roles, not foldersA home page as hub and separate portals for field service, administration, management and all staff.
- ContentProcedures, safety, first aid, contacts and templates in one place.
- Digital processesReports and requests via Microsoft Forms with approval in Power Automate.
- AppsPower Apps where lists aren’t enough – for tasks or a contact directory, for example.
Benefits
- One entry point for every employee
- Current content instead of file versions
- Permissions managed centrally through groups
Technical detail
Hub site with associated portal sites, audience targeting via Entra ID groups, embedded Power Apps, forms with approval flows.