Projects
Case studies in automation, Microsoft 365 and IT security. Each shows the starting point, approach, outcome and a diagram of the solution – honestly, including where a project is still in pilot.
Automation, Project management
Digital project control for heat-pump installations
A Trello board that thinks along: each card is a customer project, each phase has its checklist, and Power Automate makes sure no step gets skipped.
Read case studyIntranet, Microsoft 365
Role-based intranet and knowledge base
A SharePoint intranet with separate portals for field service, office and management – including digital requests and embedded apps.
Read case studyAutomation, Customer communication
Automated maintenance reminders for around 1,600 customers
Two spreadsheets became one clean equipment list in SharePoint – and that became a three-step email series that prompts maintenance appointments automatically.
Read case studyPower Apps, Management
Action tracker for the weekly management meeting
A Power App for management that tracks actions from the weekly meeting with owners, status and deadlines.
Read case studyPower Apps, Customer service
Customer email tracking
A Kanban board in Power Apps showing customer requests with their full email thread – and filing emails to the right project automatically.
Read case studyRPA, Feasibility
Connecting an ERP without an API to Microsoft 365
A trade ERP with no open API needed to feed data into Microsoft 365. Instead of promising too early, I designed a test protocol to support the decision.
Read case studyCustomer communication, Design
Branded email campaigns from Power Automate
Invitations to a heat-pump open day and automatic birthday greetings – in company branding, with the right salutation and clean rendering in Outlook.
Read case studyIT security, Enterprise
IT security in an environment of 2,500+ users
Several years in IT security at a national central bank: over 2,500 users across 34 sites, with strict demands on availability and confidentiality.
Read case studyClients and employers are anonymised. Internal data, credentials and confidential matters are never published. Figures in interface diagrams are sample data.
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